Management scope. Staff-level technical depth.

Responsible for the team that handles ongoing engineering, maintenance and technical operations across international B2B platforms. The role covers delivery systems, triage, capacity and quality, with direct technical involvement in the hardest architecture and production decisions.

• Team strategy, capacity and delivery quality
• Triage, SLA and production risk
• Senior technical escalation and architecture

Took formal leadership of the Service Team while remaining the technical escalation point for high-risk projects and incidents. Combined people and delivery management with hands-on work across architecture, security, cloud infrastructure and platform recovery.

• Distributed engineering-team leadership
• Complex incident and delivery recovery
• Architecture, security and applied DevOps

Defined architecture and scope for complex work, acting as the technical reference for project managers, clients and distributed development teams. The role expanded platform responsibility from implementation into risk, feasibility and delivery design.

• Complex architecture and technical scoping
• Client and PM technical reference
• Distributed-team technical leadership

Led developers while remaining hands-on across frontend, WordPress, deployment, testing and code review. Became the internal go-to for HubSpot, Marketo and Google Tag Manager integrations.

• Developer onboarding and code quality
• Technical specifications and delivery support
• HubSpot, Marketo and analytics integrations

Joined as a hands-on frontend and backend engineer working across PHP, WordPress, HTML, CSS, JavaScript and React-based platforms.

• Frontend and backend development
• WordPress and PHP engineering
• JavaScript and React delivery

Progressed from full-stack and DevOps delivery into responsibility for the whole operation, then continued as a consultant and developer. The work combined platform engineering, estimates, team culture and delivery systems.

• WordPress, Drupal and Laravel
• Operations management and agile practices
• Consulting, estimates and infrastructure

Owned product backlogs, roadmaps, business rules and contract decisions while coordinating external development teams and digital-product delivery.

• Product strategy and roadmaps
• Backlog and business-rule ownership
• Development-team and contract coordination

Coordinated frontend and web-development teams across agency environments, managed external delivery partners and led PHP and WordPress projects. Formal team leadership began in 2008.

• Frontend-team coordination
• External partner hiring and delivery
• PHP, WordPress and technical leadership

Built the hands-on engineering base across frontend and server-side web development, moving from XHTML, CSS and JavaScript into ColdFusion, ASP, PHP and the early WordPress ecosystem.

• Frontend engineering
• Server-side web development
• PHP and WordPress from 2007